Relax & Enjoy your leisure time... leave the cleaning to us.

 

SUITE 213 940 BELFAST ROAD OTTAWA ON K1G 4A2   TEL: (613) 238-7761     FAX: (613) 238-7765

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Important Information Regarding Waiting Lists

Requests for Service often come in faster than our ability to process them. Matching your home up with an available spot on existing schedules can be complex and time-consuming.  Your ultimate long-term satisfaction with the cleaning service will be greatly influenced by how carefully and thoroughly we understand and respond to your needs.

Our Regular Service is designed for clients who wish daily, weekly or once very two weeks service on an on-going basis. (If your need is for occasional cleaning or for a term of less than three months, please see our Special Home Services Division).

In order to give your request our complete, undivided attention, there is an Administration Fee associated with establishing your account.  This fee is non-refundable if you decide not to proceed with cleaning or cancel cleaning in the first month of service. The fee is applied as a credit to your cleaning account at the beginning of the second month of cleaning. Your service agreement is fully open to cancellation, at any time, with two weeks notice.

Please see details at the bottom of this request form.

 

Please provide the following contact information:

( All information supplied by you is guarded with the strictest of confidence. 

No information is released to third parties for any reason whatsoever.)

Title  First Name 
Last Name   
Occupation  
Home Address 
Address (cont.) 
City   Province  Postal Code
Work Phone    

Home Phone

Cell Phone   

 Fax 

E-mail  
Alternate Contact Name 
Alternate Contact Phone 

Please tell us about the home you want cleaned:

Same Address as above? :       

(If No, please give address with postal code)

Style & Size of Home: 

# of Occupants:    

# of Pets:          

    Exotics:  

Notes about Pets:

Occupants with Allergies.  Select 1 or more 

from list:

      Comments about allergies:   

 

Occupants with  Disabilities:  No   Yes      Comments:

Have you used our service before?:     No      Yes, since 1997      

Yes, over 5 years ago

Have you ever had someone cleaning for you before?   No       Yes 
How did you hear about us?:  

How often do you want the service?    
Approximately how many hours do you want per visit?  

Other duties required on a regular basis:                         

Please indicate on which days, if any, you cannot receive service: 

 (multiple choices allowed;  availability is very limited; if you do not get your request to start, we do keep it on file)

Please tell us your preferred start time:  
While you are waiting for a permanent assignment of day and time, would you like to have temporary cleaning?:      Yes   No

Payment Options

With Windsor, you purchase a package of hours.  The more hours you purchase, the lower the cost per hour. Customers pay for the service in fixed, monthly installments, in advance of the service. This way, you can easily budget your cleaning costs and set up an automatic payment system.

 

Please select one of the following payment options:

 

 

 

This gives you great flexibility to dial in extra hours or sessions. If you suspend cleaning, your unused hours are still there when you resume.

Commercial and institutional customers may apply for a credit account. Charge accounts are billed every 2 weeks and are subject to a !0% surcharge on the published rates.

Additional remarks:
I have read the above terms and if I choose to engage your service, 

 I                       do not accept           all of the conditions.

Please rate our web site:  excellent     good    fair    poor

                                                               

Suggestions to improve our site:

Please Note:

The customer agrees to pay an administration fee of $100.00 to activate an account and to be placed on the wait list. This fee is non-refundable should the Customer terminate this agreement before the first month of service is complete.  In the second month of service, the fee shall be applied towards the payment for that month.

Please complete the form below.  

Upon receipt, we will contact you to:

  • Answer any further questions you may have and discuss the amount of time that will be appropriate for your needs and budget.

  • Advise you as to the status of the current waiting list (waits typically range from 2 to 8 weeks - large weekly accounts usually take longer to place, as do Suburban accounts)

  • set up temporary service, if a permanent slot is not immediately available.

  • Process the administration fee via credit card.

When we have located a permanent spot for you, we will contact you to:

  • Review your job routine and time requirements. If you require extra time on the first visit (most homes do), we will arrange this with you, as well.

  • Arrange all security codes and keys as necessary.

  • Complete the service agreement and monthly payment arrangements

 

( All information supplied by you is guarded with the strictest of confidence. 

No information is released to third parties for any reason whatsoever.)

 

Please submit your request now.  

       

 

 

 

 

CANADA'S FIRST RESIDENTIAL CLEANING SERVICE   . . . .   OVER 1,500,000 HOURS OF CLEANING PERFORMED   . . . .  OTTAWA'S LARGEST HOME CLEANING SERVICE  . . . .     QUALITY GUARANTEED ON ALL WORK         . . . .       REGULAR SERVICE - ONE CLEANER PER HOME   . . . .  ONE TIME SERVICE    .....   EXPERT WINDOW CLEANING & WALL WASHING ..... MOVE IN AND OUT CLEANING........ POST RENOVATION CLEANING

" Windsor Home Cleaning is chosen by more Ottawans than any other house cleaning service."